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Welcome to IKIK. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms and all applicable laws and regulations.
Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you may not access or use our services.
By accessing, browsing, or using this website (ikik.in), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and IKIK.
If you are using our website on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.
You must be at least 18 years old to use our website and make purchases. By using our website, you represent and warrant that:
3.1 Product Information: We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions, colors, or other content is completely accurate, complete, or error-free. Product images are for illustrative purposes only and may differ from the actual product.
3.2 Pricing:
3.3 Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time. If a product becomes unavailable after you place an order, we will notify you and provide a refund or alternative option.
4.1 Order Placement: When you place an order, you are making an offer to purchase products at the prices specified. We reserve the right to accept or reject any order at our sole discretion.
4.2 Order Confirmation: After placing an order, you will receive an order confirmation email. This email confirms that we have received your order but does not constitute acceptance. We will send a separate email when your order is confirmed and processed.
4.3 Payment Methods: We accept the following payment methods:
All online payments are processed securely through Razorpay, a PCI-DSS compliant payment gateway. Payment must be received in full before we process and ship your order (except for COD orders).
4.4 Payment Security: All payments are processed through Razorpay's secure payment infrastructure. We do not store your complete payment card information, CVV, or PIN on our servers. All payment data is encrypted and transmitted securely in accordance with industry standards.
4.5 Payment Gateway Terms: By using our payment services, you agree to:
For more information about Razorpay's terms and policies, please visit Razorpay Terms of Service.
4.6 Card Association Rules: We comply with all rules and regulations set by card payment networks (Visa, Mastercard, RuPay). Any violation of these rules may result in transaction refusal, account suspension, or legal action.
4.7 Payment Issues: If payment fails or is declined, your order will not be processed. Please ensure sufficient funds are available or contact your bank/payment provider. We are not responsible for payment failures due to:
4.8 Payment Authorization: By placing an order, you authorize us to charge your payment method for the total amount of your purchase, including applicable taxes and shipping charges.
5.1 Delivery Areas: We currently ship only within India to all serviceable locations.
5.2 Delivery Times: We aim to deliver orders within 3-5 business days from order confirmation. Delivery times are estimates and may vary based on location, weather, or other factors beyond our control.
5.3 Shipping Charges: Shipping charges, if applicable, are displayed during checkout. Free shipping is available on orders above ₹999.
5.4 Delivery: Products will be delivered to the shipping address provided by you. It is your responsibility to ensure the address is correct and accessible. We are not responsible for delays or non-delivery due to incorrect addresses.
For detailed shipping information, please refer to our Shipping Policy.
Our return and refund policy is outlined in detail on our Returns & Exchange Policy page. Key points:
Please review our Returns & Exchange Policy for complete details.
To make purchases, you may be required to create an account. You are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms.
All content on this website, including but not limited to:
is the property of IKIK or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
You agree not to:
To the fullest extent permitted by law, IKIK and its affiliates, officers, directors, employees, and agents shall not be liable for:
Our total liability shall not exceed the amount you paid for the product(s) in question.
Payment Gateway Liability: We are not liable for any losses, damages, or issues arising from:
You agree to indemnify, defend, and hold harmless IKIK, its affiliates, payment gateway providers (including Razorpay), and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
This indemnification obligation includes, but is not limited to, any claims, disputes, or charges brought by payment processors, banks, card networks, or regulatory authorities related to your transactions on our website.
The website and products are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:
13.1 Governing Law: These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
13.2 Jurisdiction: Any disputes arising from or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana, India.
13.3 Resolution Process: In case of any dispute, we encourage you to contact us first to resolve the issue amicably. We are committed to fair and transparent resolution of disputes.
We reserve the right to modify, update, or change these Terms at any time. Changes will be effective immediately upon posting on this page. We will notify you of material changes by:
Your continued use of the website after changes are posted constitutes acceptance of the modified Terms.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and other policies referenced herein, constitute the entire agreement between you and IKIK regarding your use of the website.
If you have any questions about these Terms, please contact us:
For questions about these Terms, please contact us and we'll be happy to assist you.