Help & FAQs

Use Track order with your email and order number. Most domestic orders arrive in 3–5 business days after dispatch.

We currently deliver within India only. International shipping is not available yet. Shipping costs and timelines are shown at checkout.

For India orders, unopened products can be returned within 30 days in original packaging. Faulty items are always eligible — contact support with photos and your order number.

Our eau de parfums typically wear 7–12 hours depending on skin, climate, and the edition. Check each product page for longevity notes.

Write to support@ikik.in or use the contact form. We reply within one business day.